How to Self Exclude

If you wish to exclude yourself from using our service, please contact our Customer Support Team and request self-exclusion.

• • A self-exclusion lasts for 12 months
  • Any unplayed eligible tickets are cancelled, and the deposit returned
  • You will receive an email confirming your self-exclusion
• Once your self-exclusion period is completed, you can request to have your account reviewed. You will need to write to our Gambling Liaison Officer at support@oz.lotterywest.com.

There are three ways you can make a request:

1. Email

• You can request a self-exclusion via email.

• Click here and fill in your relevant information

2. Phone

• If you would like our support staff to help, you can give us a call on 1300 564 047.

3. Live Chat

• You can also contact our support staff via our live chat.
• Live chats can be initiated from the 'chat' button displayed on the bottom-right corner of your webpage:

Should you have any questions or feedback, please don't hesitate to contact our Customer Support on 1300 564 047 or at support@oz.lotterywest.com