As an official lottery retailer, we must comply with law and regulations so we can legally offer you lottery products. In order to offer you unrestricted account access on oz.lotterywest, we need to confirm that you are over the age of 16 and that you live in WA.
We require you to complete the ID verification process before you can purchase products, deposit funds or withdraw prize funds.
Here are some resources you may find useful in understanding the legal requirements of verifying your account.
What if I do not verify my account?
We encourage everyone to verify their account early to ensure you have unrestricted access. If you choose not to verify, you will not be able to purchase tickets or deposit funds to your account. Legally, we are required to comply with WA Gambling Codes of Practice and Acts, and must confirm you are over 16 and a WA resident.
How do I verify?
You only need to verify your account once. To verify, we will require evidence confirming your full name, date of birth, and home address. Please note, these do not need to be on the same document. Evidence can be for example, a driver's license or passport and bill for your address. You can verify your account online via this link Green ID. Alternatively you can download our app on your mobile device. oz.lotterywest on the App Store (apple.com) or Android App | oz.lotterywest.com where you can quickly and easily upload your photo ID and address confirmation - all via the app with no scanning or forms required. Alternatively you can send a copy of your details through to our email email@example.com please click here for more information click here.
Please note, if you are requested to verify your identity but are unable to provide confirmation you will not be able to purchase tickets via oz.lotterywest.
If you have questions or need more support contact our Customer Support team on 1300 564 047 or at firstname.lastname@example.org.