Why am I not receiving emails?

Are you not receiving your regular oz.lotterywest email correspondence? Have you been missing your Ticket Confirmation or Results emails?                                 

Sometimes, oz.lotterywest emails might be filtered into your Spam/Junk folder. Your mail Provider or security settings may have caused this change.

To ensure that you receive emails from oz.lotterywest, you can add support_www@oz.lotterywest.com and support@oz.lotterywest.com to your safe senders list. You may also need to check your Email Provider's restrictions.

To check that the email address on your oz.lotterywest account is recorded correctly. Please see the below steps:

1. Login to your oz.lotterywest account.

2. Hover your mouse over "My Account"

 3. Click on "My Details"

 4. Update your details as necessary.

Should you have any questions or feedback, please don't hesitate to contact our Customer Support on 1300 564 047 or at support@oz.lotterywest.com